Pet Interactive Toy

At Staris, we provide fast, reliable, and secure shipping for all orders. Our goal is to ensure your purchase arrives in perfect condition and within the estimated timeframe.

Shipping Time & Delivery Estimates

• Standard Shipping: Estimated delivery within 7 to 30 business days, depending on your location.
• Expedited Shipping (if available): Faster delivery options may be available at checkout.

Processing & Handling

• Orders are processed within 1-2 business days (excluding weekends and holidays).
• You will receive a tracking number via email once your order is shipped.

Shipping Guarantee

We take full responsibility for your order until it is delivered. If your package is lost, damaged, or delayed beyond 30 business days, we will work with you to resolve the issue, whether through a replacement or refund.

Additional Details

• We ship worldwide. International shipping times and customs processing may vary.
• If you entered an incorrect shipping address, please contact us within 24 hours of placing your order to make changes.
• Staris is not responsible for delays caused by customs, natural disasters, or carrier disruptions.

For any questions or concerns about your shipment, feel free to reach out to our customer service team at [starisstores@gmail.com]. We’re happy to assist you!

We want you and your pet to be completely satisfied with your purchase! If you’re not happy with your order, we offer:

• 30-Day Money-Back Guarantee – If you're not satisfied, return it within 30 days for a full refund.
• Easy Returns – Contact our support team to initiate a hassle-free return process.
• Damaged or Defective Items – If your item arrives damaged or defective, we’ll replace it at no extra cost.

For more details or to start a return, please contact our customer service team at [starisstores@gmail.com].